Data Retention Policy - Starbuzz.ai (Krisattva Pvt Ltd)

1. Purpose:

This policy outlines the guidelines Starbuzz.ai follows regarding the retention, management, and disposal of data collected through our platform.

2. Scope:

This policy applies to all data generated or processed by Starbuzz.ai, including client data, usage data, personal information, and any other data types stored on our platform.

3. Data Retention Principles:

• Minimization: We retain personal data only as long as necessary for the purposes for which it was collected.
• Accuracy: We ensure that personal data held is accurate and updated as required.
• Limitation: We do not retain personal data for longer than required unless laws or regulations mandate retention.

4. Duration of Data Retention:

• Client Data: Retained for the duration of the client's active subscription and an additional 12 months post-cancellation to assist with potential account reactivation.
• Usage Data: Retained for 24 months to aid in system improvements and analytical functions.
• Billing and Transaction Data: Retained for a period of 7 years in compliance with financial regulations in India.
• Account and Registration Data: Retained for the duration of the client's active subscription and an additional 24 months post-cancellation for record-keeping purposes.

5. Data Disposal:

Upon the expiration of the retention period, data will be securely deleted or anonymized. Secure deletion ensures that data is irretrievable. Anonymization involves altering the data such that individual users cannot be readily identified.

6. Data Backup:

Backup copies of all data are retained for a period of 12 months. Backup data is subjected to the same security safeguards as primary data.

7. Special Circumstances:

In certain cases, due to legal claims or disputes, data retention may exceed the periods mentioned above. In such scenarios, the data will be retained until the claim or dispute is resolved.

8. User Rights:

Users have the right to request details of data retention pertaining to their data and can also request deletion of data in accordance with applicable laws.

9. Changes to this Policy:

Starbuzz.ai reserves the right to modify this Data Retention Policy at any time. Users will be notified of significant changes, and continued use of our platform indicates acceptance of the updated policy.

10. Contact:

For any queries regarding this policy or data retention practices, users can contact us at contact@starbuzz.ai.